by Mark Silet
14. November 2011 12:15
Systems are about putting together individual repeatable steps that when pulled together form a system that works to solve a problem. Lead generation systems are about building systems that satisfy the needs of both the consumer and seller in a particular market and then replicating the system to serve other markets.
Build systems that satisfy consumers by simplifying searches for services or by saving them time. If your lead generation system doesn’t help the consumer compare and contrast vendors or save them time - then they consumer is better off contacting a multitude of vendors on their own. You can save the consumer time by having them supply contact and qualifying information once and then giving them the ability to submit that information to any number of vendors they choose. You can simplify their search for vendors or services by using a recommendation or comparing process that holds some measure of value to the consumer. If you are generating leads in the education market then you can help consumers by identifying those schools that offer the particular degree being searched for by the consumer. You can supply the office hours and rates of a series of local vendors or compare a series of different attributes between vendors in order to simplify the process for the consumer. Consumer reviews and recommendations are another angle to supplying consumers with information to help them make informed decisions and generating leads for suppliers of those services.
Ask what qualifying questions will best help the consumer find a vendor that can help them solve their problem. If a consumer is going to need a good credit rating in order to best be served by certain vendors then make sure you system asks for some measure of credit rating in order to best match the consumer with vendors. You can inquire whether the consumer has a credit card or checking account in order to assess a basic level of creditworthiness. By understanding the qualification and selling process of the vendor, you can work to find the proper balance between the having the right number of qualifying questions to match the consumer with the right vendors and having enough vendors to give the consumer a choice.